Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs. Gain mastery of the in-theater menu and be enthusiastic about offerings.Ībility to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.Ībility to work a variable schedule, including weekends, and shifts from morning through late night. Possess basic math skills and previous point of sale system experience is recommended.Ībility to work collaboratively in a fast-paced work environment.Ībility to create memorable guest connection with our food and beverages. Previous Server experience is preferred or a minimum of 1-year experience in food service/hospitality. If asked by Management, act as a peer mentor for new staff members. Secure payment for all checks and process checks through the POS in a timely manner.īuild a relationship that makes guests want to return to Theater. Keep the assigned stations cleaned and stocked at all times. Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages. Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.ĭisplay comfortable, genuine sales approach provide insight to popular menu items and make suggestions for additional plates and drink pairings.Įxhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
IPIC Theaters currently operates 8 restaurant locations and 15 dine-in theater locations with 116 screens in California, Florida, Georgia, Illinois, Maryland, New Jersey, New York, Texas and Washington.Īccountable for taking orders and delivering food/beverages while providing prompt and friendly service.ĭiscounts through Life Mart and Tickets At Work.ĭeliver a consistently high level of guest service to all guests in Theater.Īdhere to all company guidelines and standards for serving alcoholic beverages.ĭemonstrate mastery of the food and beverage menu respond to questions about menu items and drink options. IPIC Theaters offers guests several tiers of premium leather reclining seating, including chaise lounges and pods seating. A pioneer of the dine-in theater concept, IPIC® Theater's mission is to provide visionary entertainment escapes, presenting high-quality, chef-driven culinary and mixology in architecturally unique destinations that include premium movie theaters and restaurants. Overall, the job itself is easy and the people are very cool, but the management is incompetent and too young to know how to handle situations with professionalism and upper management like GM are rarely there as he is also the GM of another iPic as well.About Us: IPIC Theaters, LLC is America's premier theater-and-restaurant brand. They also hold grudges for no apparent reason since they do not truly know the work ethic of ushers because they are cleaning cinemas but managers are never present in the cinemas with the ushers. They have a high turnover rate which is what they are aiming to do. During down times they expect you to help out other departments but when I needed help it was very rare that they or anyone would come and help.
I would say that the work environment is very toxic since there are times were it is chaotic and down times where there is nothing to do and get yelled at by managers for not doing anything. The only thing that kept me working there was coworkers that were cool and became good friends.
There is no clear organization in operations and communications are very poor. Nepotism is very clear as they have formed a group of some of the staff that has been there a while and it feels concerning that wronging someone in that group will have an effect to how the managers treat you. When it comes to the staff they are rude and don't really care. To customers they are how you would expect them to be, courteous and understanding. Managers are very young and incompetent when situations arise with staff.
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